remote support

The XReach remote support solution was further diversified – new features include Ad Hoc and Teleconference call!

15. October, 2021

XReach is a remote support solution designed for industrial use. XReach has a wide range of built-in customizable features, the latest being Ad Hoc and Teleconference. Read more!

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How to choose the best remote support solution for your company?

10. September, 2021

Augmented reality, smart glasses, embedded systems, cloud services – the modern age is a full of options. Remote support solutions are also available but choosing the right one may be difficult. A suitable remote connection platform can have a positive impact on a company’s entire business.

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How to use remote support solution?

10. September, 2021

The XReach remote support solution is the subject of worldwide interest, and no wonder – the platform enhances work performance and improves productivity. Discover how your company can benefit from remote support.

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Remote support solution have many benefits for your business – are you familiar yet?

10. September, 2021

Has your company come across a situation that your own maintenance team could not resolve? Assistance from an external expert was probably sorely needed. A remote support solution can bring in experts from anywhere in the world to help your field team in real time. Best of all, remote support has many other benefits for your business.

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Webinar: Remote support – The Virtual collaboration tool in the industry

21. May, 2021

Get to know of our webinar on “Remote support – The Virtual collaboration tool in the industry”, where we discuss the essentials to ensure business continuity, empower your workforce and support your frontline workers.

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“Assisted reality is here!” – Sharp selected Softability´s XReach as its virtual work platform for enterprise customers

12. March, 2021

Sharp selected Softability as a remote support software supplier for its DynaEdge AR100 smart glass solution. DynaEdge AR100 is a smart glass solution to which Softability offers XReach remote support software tailored for customer needs. Read more!

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XReach customer experiences by Sandvik & VTT

18. December, 2020

Softability’s XReach is a remote support solution designed specifically for industry. In this video Sandvik Mining & Rock Technology and VTT tell about their customer experiences of XReach in the mining sector and smart grid.

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During the corona, spare parts were also replaced remotely – “Now we have learned new ways to act”

26. August, 2020

Remote work also took a huge step forward in manufacturing. Wärtsilä and Kalmar have been developing remote maintenance services for years, but now they finally got a breakthrough.

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There is a need for a remote support solution in boat industry

18. June, 2020

The XReach remote support solution developed by Softability is suitable for maintenance, installation and training needs. According to Blue Ocean Oy, a company specialized in the sale and brokerage of sailboats and motorboats, there is a need for a remote support solution in the boat industry. Read more!

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Remote maintenance support tools: virtual inter-organisational meeting point for experts

5. June, 2020

Power systems are becoming more intelligent and complex. To answer these challenges, fieldworkers need new types of competences and support. In Smart Otaniemi, Softability aims to tackle these issues by developing a custom-made remote platform for supporting grid maintenance. Read more!

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Softability is participating in Teknologia19 event!

28. October, 2019

Softability is participating in Teknologia19 event on 5-7 November 2019 at Helsinki Messukeskus. Come and listen to our presentations and visit our stand (7b145) in the Robotics area at hall 7. Welcome!

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Softability Remote Support

Softability invests in R&D on Remote Support

7. August, 2017

Softability is developing a scalable Remote Support solution for live support video calling and streaming. Customers can remotely share the expertise of in-house supervisors to the onsite workers in real-time.

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