remote support solution

The XReach remote support solution was further diversified – new features include Ad Hoc and Teleconference call!

15. October, 2021

XReach is a remote support solution designed for industrial use. XReach has a wide range of built-in customizable features, the latest being Ad Hoc and Teleconference. Read more!

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Webinar 4th of Nov at 10 AM: Benefits of smart glasses in the industry – how to benefit from virtual co-operation, remote support and smart glasses for hands free work in industry

11. October, 2021

Webinar 4th of Nov at 10 AM: Though ruggedized tablets typically use platforms familiar to workers and can be easy to use, the reality is that the majority of manufacturing employees work with their hands. Using tablets in manufacturing decreases worker productivity and situational awareness. In this webinar, Softability and RealWear will discuss how to tackle the problem and present the solutions available to it. Welcome!

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How to choose the best remote support solution for your company?

10. September, 2021

Augmented reality, smart glasses, embedded systems, cloud services – the modern age is a full of options. Remote support solutions are also available but choosing the right one may be difficult. A suitable remote connection platform can have a positive impact on a company’s entire business.

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How to use remote support solution?

10. September, 2021

The XReach remote support solution is the subject of worldwide interest, and no wonder – the platform enhances work performance and improves productivity. Discover how your company can benefit from remote support.

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Remote support solution have many benefits for your business – are you familiar yet?

10. September, 2021

Has your company come across a situation that your own maintenance team could not resolve? Assistance from an external expert was probably sorely needed. A remote support solution can bring in experts from anywhere in the world to help your field team in real time. Best of all, remote support has many other benefits for your business.

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Webinar: Remote support – The Virtual collaboration tool in the industry

21. May, 2021

Get to know of our webinar on “Remote support – The Virtual collaboration tool in the industry”, where we discuss the essentials to ensure business continuity, empower your workforce and support your frontline workers.

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Come, see and experience! Softability presents its new XR Showroom

13. April, 2021

We have implemented several successful XR solutions for our customers. Now some of these common use cases can be seen and felt in our new XR Showroom in Vantaa. Come, see and experience how XR could benefit your business!

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“Assisted reality is here!” – Sharp selected Softability´s XReach as its virtual work platform for enterprise customers

12. March, 2021

Sharp selected Softability as a remote support software supplier for its DynaEdge AR100 smart glass solution. DynaEdge AR100 is a smart glass solution to which Softability offers XReach remote support software tailored for customer needs. Read more!

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XReach remote support solution now also works with smart glasses!

22. February, 2021

XReach solution is a customizable remote support platform that brings many benefits to different areas of the business. Now XReach also works with RealWear HMT-1 smart glasses, allowing you to work completely hands-free. Read more!

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Sandvik implemented XReach remote support solution for global use!

21. January, 2021

Sandvik Mining and Rock Solutions implemented Softability´s XReach remote support solution for global use last fall. The solution allows front-line workers to receive company-wide support remotely even in challenging conditions. Now XReach is already in use in Australia, North America expanding to Europe, South America and Asia. Read more!

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Utilization of data collected with a remote support solution in business development

18. January, 2021

Softability´s Mikko Luukkonen was speaking at the Data Business Forum 2020 virtual event on how data collected with a remote support solution can be utilized in business development. The studio interview can be viewed at the end of the article.

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XReach customer experiences by Sandvik & VTT

18. December, 2020

Softability’s XReach is a remote support solution designed specifically for industry. In this video Sandvik Mining & Rock Technology and VTT tell about their customer experiences of XReach in the mining sector and smart grid.

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XRteknologioilla tehokkaampi pienemmillä kustannuksilla toteutettu palveluliiketoiminta

XR technologies enable a more efficient and lower-cost service business

8. October, 2020

XR technologies offer many benefits in different business areas. This means a great competitive advantage for those companies that understand the potential of these technologies and are utilizing or are starting to utilize X-Reality in their business.

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During the corona, spare parts were also replaced remotely – “Now we have learned new ways to act”

26. August, 2020

Remote work also took a huge step forward in manufacturing. Wärtsilä and Kalmar have been developing remote maintenance services for years, but now they finally got a breakthrough.

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There is a need for a remote support solution in boat industry

18. June, 2020

The XReach remote support solution developed by Softability is suitable for maintenance, installation and training needs. According to Blue Ocean Oy, a company specialized in the sale and brokerage of sailboats and motorboats, there is a need for a remote support solution in the boat industry. Read more!

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Remote maintenance support tools: virtual inter-organisational meeting point for experts

5. June, 2020

Power systems are becoming more intelligent and complex. To answer these challenges, fieldworkers need new types of competences and support. In Smart Otaniemi, Softability aims to tackle these issues by developing a custom-made remote platform for supporting grid maintenance. Read more!

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VIESTI is from now on XReach!

22. November, 2019

VIESTI Remote Support solution is from now on called XReach!

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Softability is participating in Teknologia19 event!

28. October, 2019

Softability is participating in Teknologia19 event on 5-7 November 2019 at Helsinki Messukeskus. Come and listen to our presentations and visit our stand (7b145) in the Robotics area at hall 7. Welcome!

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VIESTI remote support solution helps manufacturing services

14. December, 2018

Viesti remote support solution uses smart ticketing system. Video and audio communication system brings field workers and experts together all over the world in real-time.

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VIESTI remote support helps in repair and maintenance work

27. March, 2018

VIESTI remote support solution allows experts to advise field technicians through live video. The technician shows the problem to the expert with VIESTI mobile app, and together, via VIESTI ExpertHub and video, they can fix the problem faster and smarter.

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