VIESTI remote support solution helps manufacturing services
14. December, 2018
Viesti remote support solution uses smart ticketing system. Video and audio communication system brings field workers and experts together all over the world in real-time.
VIESTI remote support helps in repair and maintenance work
27. March, 2018
VIESTI remote support solution allows experts to advise field technicians through live video. The technician shows the problem to the expert with VIESTI mobile app, and together, via VIESTI ExpertHub and video, they can fix the problem faster and smarter.
Augmented reality in remote support combined with smart expert portal helps in service and maintenance work
16. January, 2018
Softability’s Sales Manager, Mikko Luukkonen, describes the new ways of using remote support solutions and making use of augmented reality e.g. in the device installation and maintenance work.
VIESTI Remote Support with Video & AR
17. November, 2017
Softability Studio releases a SmARt Remote Support solution called VIESTI at Slush17 in Helsinki Expo Centre on 1st of December. VIESTI is a collaboration and video streaming solution for industry and services companies seeking new ways to connect field workers and experts anywhere in real-time.
Softability invests in R&D on Remote Support
7. August, 2017
Softability is developing a scalable Remote Support solution for live support video calling and streaming. Customers can remotely share the expertise of in-house supervisors to the onsite workers in real-time.